Privacy Policy and Terms & Conditions

Diamond Creek Vineyards
1500 Diamond Mountain Road
Calistoga, California 94515
Telephone: (707) 942-6926
General email: info@diamondcreekvineyards.com
Effective: September 30, 2020

Your privacy is very important to us. We have prepared this privacy notice so that we can better communicate our online information practices and the choices you can make about the way your information is collected and used. This policy is linked from the footer of every page in our website to make it easy to find. Any changes or updates to this policy will be posted to the policy itself that is linked from the footer of every page.

Please read these terms and conditions carefully before using this web site. When you visit and use this website, you indicate that you are 21 years of age and that you accept these terms. if you are not 21 years of age or do not accept these terms, do not use this site.

The Information We Collect

Aggregate Information

Our web server automatically collects aggregate information about the visitors to our website. Our server logs contain the IP address of the computer visiting, the date, the files requested, and the type of platform making the request. It also collects the referring information passed to the website by the previous website. This information is the basis for statistics that allow us to better serve our visitors and meet their needs. None of this information will identify neither an individual user nor any personal information such as their name or email address.

Similar to most websites, we may also place a small bit of code, called a cookie, on your computer to help us determine in aggregate how many return visitors we have to the website. If you create a user account with us, we may also use a cookie to allow you to avoid entering your username and password each time you visit the website. Lastly, we also use session cookies, which expire the moment you leave the website to identify an individual as they pass from page to page so that we may maintain variables such as the items in your shopping cart.

Connected Third Parties

Our website uses at least one third-party analytics service such as Google Analytics and/or Facebook Pixel to provide website statistics to better understand our clients and provide feedback for our marketing efforts. When website visitors are logged into these services, they are providing a greater amount of information than when they are anonymous. The exact information collected is outside our control, but it generally includes general aggregate information such as audience behavior, interests, and geographical location as well as personal information such as name, age, and contact information.

Links to Other Web Sites

If there is a link on this website to a third-party website, that link is provided to you solely as a convenience. If you use these links, you will leave this website. We have not reviewed all these third-party sites and do not control them, and we are not responsible for any of these sites, their content, or security. We do not endorse or make any representations about these third-party websites, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party sites linked to this website, you do this entirely at your own risk.

Supplied Information

At various points on our website we may expressly ask you to supply us information in order to provide you a service or allow us to contact you in the future. This collection is always completely voluntary. Examples of this include but are not limited to: collecting billing, shipping, and payment information to make an online purchase, or name and email information to sign up for an online newsletter. Only through this supplied information can we identify an individual user of the website.

Use of Site

This website contains material that is owned by or licensed to us, including but not limited to, our trademarks and trade dress, as well as the design, layout, look, appearance, photographs, and graphics of the website (“Site Content”). All Site Content is protected by applicable United States and California intellectual property laws. We authorize you to view this website only for your personal, non-commercial use. Your unauthorized use of the Site Content may violate copyright, trademark, and other laws. You may not reproduce or publicly display, perform, or distribute or otherwise use Site Content for any public or commercial purpose, or modify it in any way. If you breach any of these terms and conditions, you are no longer authorized to access this website and you must immediately destroy any downloaded or saved materials

The way we use information

We use the aggregate information collected to better tailor our website to meet the needs of our visitors, such as the total number of visitors and pages viewed, the pages most visited, and from what sites they arrived. It is impossible to identify any individual’s personal information with this data.

The information we collect will be used to accomplish the appropriate task. For example, information collected surrounding the placement of an online order will be used to fill that order. Information collected for an email newsletter will be used to periodically send you an email that contains our online newsletter.

Additionally, we may use the information to contact you in the future about offers that we feel you may enjoy, however, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

We never sell, rent, or lease your information to any outside parties without your express consent.